That kind of thing happened to him even without him moving residence. So he decided to stop using the service since there’s no internet connection in the first place. The company told him that there’s a one-year contract that comes with the installation of the service, a clause he was not informed of. So, he ended up paying for the whole year service while he’s not even using that company’s service! That su(ks big time.

It isn’t just the phone and internet companies though, it happens in supermarket and large departmental stores too. I have found at registers, the staff are more interested in talking amongst themselves to bother serving the customers (who essentially pay their wages) etc. And what is it with supermarkets have 1 cash register open when it is peak hour for shopping and there are 20 people waiting to pay for their goods. Or the complete lack of person serviced cash registers. Those so called quick and easy self serve registers are not quick, not easy, and have you leaving the store frowning. By the time you pay for your goods, you could have been through the person serviced register 20 times.

The better the service, the stronger and happier the cliental, the better the world in general is. Greed will be the downfall of human kind.